Terms of Use

1. Acceptance of Terms

Welcome to the website of Push N Pull Paintless Dent Repair ("Push N Pull," "we," "us," or "our").

By accessing or using this website, you agree to these Terms of Use to the extent permitted by applicable law. If you do not agree with these terms, please discontinue use of the website.

These terms govern use of the website. Any separate written estimate, authorization, invoice, or service agreement may contain additional terms concerning an actual repair.

2. Permitted Use of the Website

This website provides information about our automotive appearance repair services and allows visitors to contact us and submit estimate requests.

You agree to use this website for lawful purposes and not to:

• Submit fraudulent, misleading, or intentionally inaccurate information.
• Attempt to interfere with website security or operation.
• Access systems or information without authorization.
• Upload malicious software, harmful files, or unlawful content.
• Use website materials in a way that infringes on the rights of others.

3. Service Information

Information provided on this website regarding paintless dent repair, hail damage repair, mobile dent repair, and related services is intended for general informational purposes.

We make reasonable efforts to describe our services accurately. However, website information may not reflect every repair situation, technical limitation, or available service option.

Service descriptions, availability, and related information may change without prior notice.

4. Paintless Dent Repair Suitability

Paintless dent repair is not appropriate for every type of vehicle damage.

Whether a particular dent can be repaired using PDR depends on several factors, which may include:

• The size, shape, depth, and location of the damage.
• The condition of the vehicle's paint or finish.
• The material and construction of the affected body panel.
• Access to the damaged area.
• Previous repairs or alterations.
• Other conditions discovered during inspection.

Each repair is evaluated individually. We may determine that conventional body repair or another service is more appropriate for certain damage.

5. Online Estimate Requests

Visitors may submit photographs, vehicle information, and descriptions of damage through our website to request an estimate.

By submitting an estimate request, you represent that the information provided is accurate to the best of your knowledge and that you have permission to submit the information and photographs.

We may request additional photographs or information before providing an estimate.

Submission of an online form does not create a confirmed appointment, require us to perform a repair, or guarantee a particular estimate amount.

Estimates may be subject to revision following inspection of the vehicle, provided that any additional work and applicable charges are addressed through the appropriate authorization process.

6. Scheduling and Service Availability

Repair appointments are subject to scheduling availability, the location of the vehicle, weather or environmental conditions, repair requirements, and other operational factors.

An appointment is not considered confirmed solely because a visitor submits a website contact or estimate form.

We will communicate appointment details and any relevant changes directly with the customer.

Service areas and operating hours displayed on the website are general information and do not guarantee availability at a specific time or location.

7. Repair Results and Warranties

Repair results may vary according to the condition of the vehicle and the nature of the damage.

Photographs, testimonials, and examples of completed repairs displayed on this website illustrate individual experiences and do not guarantee identical results for every vehicle.

No particular repair outcome or completion timeframe is guaranteed by general website descriptions alone.

Any express warranty or service-specific commitment, if offered, will be governed by the terms communicated for that particular repair. Nothing in these Terms of Use excludes warranties or consumer protections that cannot legally be excluded.

8. Website Information and Disclaimer

We strive to maintain accurate and useful information on this website, but cannot guarantee that all content will always be complete, current, uninterrupted, or error-free.

To the extent permitted by applicable law, the website and its informational content are provided without warranties concerning uninterrupted availability or accuracy.

This website disclaimer concerns online information and does not replace any separate legally required disclosures or obligations relating to automotive repair services.

9. Limitation of Liability

To the extent permitted by applicable law, Push N Pull Paintless Dent Repair is not responsible for losses arising solely from temporary website unavailability, unauthorized third-party interference, or reliance on general website information without obtaining an individualized assessment.

Nothing in these Terms of Use is intended to waive or limit liability that cannot lawfully be excluded, including applicable statutory consumer protections.

Any rights and remedies concerning actual repair services remain subject to applicable law and any separate valid service agreement.

10. Intellectual Property

Website content, including original text, photographs, logos, graphics, and design elements, is owned by Push N Pull Paintless Dent Repair or used with permission, unless otherwise indicated.

You may view and use website materials for personal, noncommercial informational purposes.

Reproduction, redistribution, commercial use, or modification of protected website content without appropriate authorization is prohibited except where permitted by law.

11. Submitted Information and Photographs

When submitting photographs or other materials through our website, you retain any ownership rights you have in those materials.

You authorize us to receive, review, store, and use submitted materials as reasonably necessary to evaluate your request, communicate with you, and provide requested services, consistent with our Privacy Policy.

Submission of an estimate photograph does not by itself authorize us to publish that photograph in advertising, social media, or website promotional materials.

12. Contact Forms and Communications

By submitting your contact information through our website, you authorize us to contact you concerning your inquiry, requested estimate, or related services.

Submission of a form does not guarantee an immediate response.

Optional promotional emails are addressed separately in our Privacy Policy. Submitting an estimate request alone does not constitute consent to promotional marketing.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, including maps, social media platforms, and customer review services.

We do not control the operation, content, or policies of independently operated third-party sites.

Your interactions with those websites are subject to their respective terms and policies.

14. Privacy and Accessibility

Information collected through our website is addressed in our Privacy Policy.

We are committed to improving website accessibility. For details about our accessibility efforts and AudioEye technology, please review our Accessibility Statement.

15. Changes to These Terms

We may revise these Terms of Use periodically to reflect changes in our website, services, business practices, or legal requirements.

Updated terms will be posted on this page with a revised last-updated date.

Continued use of the website following the posting of updated terms constitutes acceptance of the revised terms to the extent permitted by applicable law.

16. Governing Law

These Terms of Use concerning website use are governed by the laws of the State of California, subject to applicable legal requirements and consumer protections.